Reasons for not buying or ordering goods or services over the Internet 2009

  • Dimensions

    • Respondents
      • Total
      • 16-24 years
      • 25-34 years
      • 35-44 years
      • 45-54 years
      • 55-64 years
      • 65-74 years
      • Capital region
      • Employed
      • Females
      • Females 16-24 years
      • Females 25-54 years
      • Females 55-74 years
      • Males
      • Males 16-24 years
      • Males 25-54 years
      • Males 55-74 years
      • Other regions
      • Others
      • Primary education
      • Secondary education
      • Student
      • Tertiary education
    • Reason
      • Delivery time too long or difficult to get goods delivered
      • Have no need
      • Lack of information on goods and services online
      • Lack of skills
      • No payment card allowing to pay over the Internet
      • Other reasons
      • Prefer to shop in person
      • Privacy concerns about giving personal details over the Internet
      • Security concerns about giving credit card details over the Internet
      • Speed of Internet connection too slow
      • Trust concerns about receiving or returning goods, complaint or redress concerns