Problems experienced when using e-government websites

  • Dimensions

    • Information society indicator
      • Individuals experienced at least one problem of igovpb_tf, igovpb_pif, igovpb_snf, igovpb_oth when using e-government websites (last 12 months)
      • Individuals experienced lack of support (on-line or off-line)
      • Individuals experienced other problems (than igovpb_tf, igovpb_pif, igovpb_snf)
      • Individuals experienced other problems (than igovpb_tf, igovpb_pif, igovpb_snf)
      • Individuals experienced technical failure of the e-government website
      • Individuals found insufficient, unclear or outdated information
    • Unit of measure
      • PC_IND_IUGOV12
      • Percentage of e-government users
      • Percentage of individuals
      • Percentage of individuals who used Internet within the last year
    • Individual type
      • Active labour force (employed and unemployed)
      • All Individuals
      • Employees, self-employed, family workers
      • Females, 16 to 19 years old
      • Females, 16 to 24 years old
      • Females, 16 to 29 years old
      • Females, 16 to 74 years old
      • Females, 20 to 24 years old
      • Females, 25 to 29 years old
      • Females 25 to 54 years old
      • Females, 25 to 64 years old
      • Females 55 to 74 years old
      • Females with high formal education
      • Females with low formal education
      • Females with medium formal education
      • F_I5_8
      • I5_8
      • ICT professionals
      • Individual living in a household with income in first quartile
      • Individual living in a household with income in fourth quartile
      • Individual living in a household with income in second quartile
      • Individual living in a household with income in third quartile
      • Individuals, 15 years old or less
      • Individuals, 16 to 19 years old
      • Individuals, 16 to 24 years old
      • Individuals, 16 to 29 years old
      • Individuals, 20 to 24 years old
      • Individuals, 25 to 29 years old
      • Individuals, 25 to 34 years old
      • Individuals, 25 to 54 years old
      • Individuals, 25 to 64 years old
      • Individuals, 35 to 44 years old
      • Individuals, 45 to 54 years old
      • Individuals, 55 to 64 years old
      • Individuals, 55 to 74 years old
      • Individuals, 65 to 74 years old
      • Individuals, 75 years old or more
      • Individuals aged 16-24 with high formal education
      • Individuals aged 16-24 with low education
      • Individuals aged 16-24 with medium formal education
      • Individuals aged 25 to 54 with high formal education
      • Individuals aged 25 to 54 with low formal education
      • Individuals aged 25 to 54 with medium formal education
      • Individuals aged 25 to 64 who are employees, self-employed or family workers
      • Individuals aged 25 to 64 who are retired or other inactive
      • Individuals aged 25 to 64 who are unemployed
      • Individuals aged 25 to 64 with high formal education
      • Individuals aged 25 to 64 with low formal education
      • Individuals aged 25 to 64 with medium formal education
      • Individuals aged 55 to 74 with high formal education
      • Individuals aged 55 to 74 with low formal education
      • Individuals aged 55 to 74 with medium formal education
      • Individuals living in a household with broadband access
      • Individuals living in a household with Internet access but with no broadband access
      • Individuals living in densely-populated area (at least 500 inhabitants/Km²)
      • ...
    • Geopolitical entity (reporting)
      • Austria
      • Belgium
      • Bulgaria
      • Croatia
      • Cyprus
      • Denmark
      • Estonia
      • Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17)
      • Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18)
      • Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19)
      • European Union (15 countries)
      • European Union (27 countries)
      • European Union (28 countries)
      • Finland
      • Former Yugoslav Republic of Macedonia, the
      • France
      • Greece
      • Hungary
      • Iceland
      • Ireland
      • Italy
      • Latvia
      • Lithuania
      • Luxembourg
      • Malta
      • Netherlands
      • Norway
      • Poland
      • Portugal
      • Romania
      • Slovakia
      • Slovenia
      • Spain
      • Sweden
      • Turkey
      • United Kingdom